PROCESSING + SHIPPING: Varies by product. Please read product description for most accurate processing times.

REFUNDS/EXCHANGE: We accept refunds on all items EXCEPT for footwear & swimwear. Please email info@shopratedx.com within 14 days of delivery for refund/exchange request to be reviewed. We do not accept refunds after the 14 day period.

OTHER QUESTIONS: Email us at info@shopratedx.com for all other inquiries.